Shipping policy

SHIPPING POLICY

Every Make Walls Weird product is made to order. Because your item is produced specifically after your order is placed, please allow time for both production and shipping.

ORDER PROCESSING

Orders begin processing shortly after they are placed. Once an order enters production, we may not be able to change or cancel it.

SHIPPING TIMES

Shipping times vary depending on the product, destination, and shipping method available at checkout. Estimated delivery dates shown at checkout are estimates and are not guaranteed.

TRACKING

When tracking is available, you will receive tracking information after your order ships. Please allow time for the carrier to update tracking information after the shipping label is created.

SHIPPING DELAYS

Carrier delays, severe weather, holidays, and other circumstances outside our control may occasionally affect delivery times. We appreciate your patience if a carrier experiences an unexpected delay.

SHIPPING ADDRESSES

Please double-check your shipping address before submitting your order. Customers are responsible for providing a complete and accurate delivery address. If you notice an error, contact us immediately. We cannot guarantee address changes once an order has entered production or shipped.

LOST OR DAMAGED ORDERS

If your package appears to be lost in transit or your order arrives damaged, please contact us through our Contact page. Include your order number and, for damaged items, clear photos of the item and packaging so we can investigate and help resolve the issue.

INTERNATIONAL ORDERS

If international shipping is offered for your order, additional customs duties, taxes, or import fees may apply depending on the destination. Unless otherwise stated at checkout, these charges are the customer's responsibility.

QUESTIONS?

Have a question about your shipment? Contact Make Walls Weird through our Contact page and include your order number so we can help you faster.